You can’t improve retention if you don’t know what’s really happening.
GymOS helps you track member churn with accurate records of leavers, pauses and cancellations, giving you the insight you need to make informed business decisions instead of relying on headline figures.

Every reason recorded.
Record every leaver and the reason for it. Tracking your churn with ease.

Logged on the member's profile at the click of a button.
Member movements are recorded with cancellation dates, pause periods and reasons for leaving, creating a complete picture of retention over time. With every change tracked against the member's profile, you can identify trends and measure churn with confidence.
What this gives you
- Track member churn accurately
- Record pauses and cancellations separately
- Capture reasons for leaving
- Identify retention trends over time
- Make decisions based on real data
Discover what GymOS could do for your gym
Arrange a call with one of our expert team to learn more about GymOS and to discuss your specific requirements.