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The Complete Gym Operating System

Built for SGPT.
Unapologetically.

GymOS is the all-in-one operating system for service-led small group and personal training gyms. Other platforms try to suit yoga studios, leisure centres, and big-box gyms at once. We focus solely on the specific needs of premium service training gyms, and we go deep.

79%

increase in recurring memberships

47%

increase in member retention

65%

drop in cancellations

120%+

rise in annual revenue

Why a specialist

SGPT gyms don't run like other gyms. Your software shouldn't either.

Smaller groups, higher price points, and coaches who know every member by name. Your business lives or dies on relationships and retention, not footfall. GymOS is built around that, from the first lead enquiry to the hundredth session.

Designed for the modern gym

GymOS was built from the ground-up with the modern fitness operator in mind. Rather than endless, disjointed bold-ons, the GymOS platform is one cohesive solution.

Retention at its heart

Successful fitness businesses are built on strong member retention. GymOS spots members drifting away before they cancel, enabling you to act immediately.

Stronger by design

GymOS provides over 350 features in one platform, for one monthly fee. Drop the patchwork of booking tools, CRMs, email apps, spreadsheets, and dubious AI slop.

Leading the charge

Delivering results for gym operators

Since GymOS launched in 2019 (formally known as Quoox), we have built and maintained a reputation for one of the most innovative & comprehensive gym management products on the market. Whilst many systems have stayed largely unchanged for five or more years (except for raising prices, obviously), the GymOS of today is endlessly evolving to meet the needs of gym owners tomorrow.

Let us highlight just a few of our new features from 2026 alone:

Business metrics (2026 edition)

Know your numbers. All of them.

Real-time KPIs for the things an SGPT gym actually runs on: recurring revenue, retention, attendance, lead conversion and cancellations. No exports, no spreadsheets, no guesswork. 

Ask Alphie™

Our powerful built-in AI assistant

Alphie lives inside GymOS and at the core of your business operations, rather than being an AI bolt-on (creating a raft of data protection and privacy issues). Ask Alphie a question in plain English and get straight to the answer in seconds.

“Who is at risk of leaving?”“Who is on the 7pm SGPT?”“Whose trials ends this week?”

Alphie’s skill sets are constantly enhanced in line with our feature updates

Konduo™

Call intelligence for gyms

Ensuring your coaches can stay in touch with members without breaching data privacy or your duty of care is a well-known headache for gyms. Konduo™ in-app calling in GymOS is the first in a gym management system, and it’s fully integrated workflows provide the solution long sought by fitness business owners.

Conversations - Launching October 2026

Messaging, reimagined

When it launched, GymOS was the first gym management system to provide fully two-way email and SMS communications. Many systems still don’t.

Conversations is our reimagining of messaging for 2026, designed to deliver flexibility and meet the needs of the modern premium training gym.

All in one. No gimmicks

You name it, chances are GymOS does it...

One subscription: Everything you need to run a successful training gym. And, not a bolt-on in sight!

Session scheduling

The flexibility to schedule sessions as you need, with customisable access rules.

Flexible memberships

Your memberships, your way. GymOS is designed to work with your business, not constrain it.

Reliable payments

GymOS supports credit/debit card payments through Stripe and Direct Debits via GoCardless.

Mobile app

Our regularly updated mobile app is feature-rich and available for both iOS and Android devices.

Brandable portal

Your member portal is fully brandable and can even be operated as your main website.

Self check-ins

Check in members manually or have them do it themselves at a single click in the member app.

Campaigns

Extensive built-in lead capture and landing page functionality promotes easy sign-ups.

Powerful automations

The most powerful and flexible automations found in any gym management system.

Risk IQ®

Our behavioural learning engine identifies early signs of member discontent, and warns you.

Branded comms

Your domain name, your dedicated GymOS numbers, and your branding.

Nurture programs

Ensure your leads and members are never forgotten with our adaptable nurture programs.

DropSlot®

Flexible on-demand appointment booking, linked to your availability and all in one system.

Forms & questionnaires

From T&Cs to PAR-Qs to check-ins, the GymOS form functionality covers all eventualities.

Trackable workouts

Enable members to record and track their progress in-app, with automated progressions.

Referrals

GymOS makes it effortless for members to refer their friends to your gym, promoting new leads.

FitFlix® video library​

Your own, private video channel where you can provide curated video content to your members.

Document library

No more “can you resend me” messages. GymOS provides all your members need at hand.

Open Gym sessions

A better way to manage open gym and on-demand sessions, reducing admin and hassle.

Online store

Sell products and merchandise, plus credit packs and more to your members via the store.

Meta integration

Leads completing meta campaign forms are imported into GymOS automatically.

Recognition badges

Encourage and motivate your members with custom recognition badges in the app.

Dynamic grouping

Group and tag your members and/or leads in any way you need, for easy group actions.

QuikPay™ links

Say goodbye to Stripe links, and keep control of your payments within GymOS using QuikPay™

Injury recording

The critical information you need to know to ensure that you train your members safely.

Blogs, news & articles

The information you want your members to see, readily available at their fingertips.

Weigh-ins

Record and track member weigh-ins and body fat progressions, with optional photo upload.

Families & buddies

Easy management for child accounts, and a privacy-aware way to catch up with buddies.

Personal bests

Track and reward your members’ new achievements, never missing their wins.

…and a ton of other stuff that we always forget to even mention!

LEADING THE SMALL-GROUP PERSONAL TRAINING SECTOR

A deeper understanding

We live and breathe small-group personal training, and know the sector inside-out. It is our core mission to help operators in our sector succeed in building strong fitness businesses, in turn helping people stay healthier longer.
  

Quoox founder and chief artitect of the GymOS platform, Chris Windram, is also author of the Operational Playbook for Premium Small-Group Personal Training – Mind the Churn.

Gym owners who made the switch

“The great thing about GymOS is that it is so easy to use and so reliable. We have complete visibility of where we are financially, where we are from a service point of view, and where we are with out members.”

Jon Kohn
Thrive Gyms

“I was previously using MindBody, and what attracted me was the way I could strip away much of the other software and monthly memberships I was paying because the system does so much.”

James St Pierre
Unique Results

“We found the switch over from our previous software to GymOS to be absolutely seamless. It’s a world of difference and we feel like we haven’t even scratched the surface.”

David O’Mahoney
Functional Fitness

See how GymOS is different

Book a demo and talk to one of our team about how GymOS could help your fitness business.

GymOS - the complete gym operating system
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