The earliest signs of churn are rarely obvious. They’re hidden in patterns of behaviour over time.
RiskIQ analyses member activity, attendance and booking habits to identify those most at risk of leaving, giving your team an early warning while there’s still time to act.

See who's at risk of leaving
A risk score calculated by expected member behaviour.

Review and assess at-risk members
Every member is automatically assigned a RiskIQ score based on their booking behaviour, attendance patterns and engagement. Instead of relying on single missed sessions, RiskIQ looks at the complete picture, helping your team focus on the members who genuinely need attention.
What this gives you
- Member risk scoring
- Early warning of potential churn
- Behaviour-based risk analysis
- Prioritise members needing attention
- Proactive retention before it's too late
Discover what GymOS could do for your gym
Arrange a call with one of our expert team to learn more about GymOS and to discuss your specific requirements.