Ask Alphie™ · The AI assistant built into GymOS
Ask about your gym. Get a straight answer.
Alphie lives inside GymOS, at the heart of your business operations. He knows your system, your live data and how successful premium gyms are run. Ask in plain English, from the portal or the app, any time of day.
The problem
The answers were always in your system. Now they're at your fingertips.
Knowing where to look
The right report, the right filter, the right screen. It’s all there, but sometimes you just need an immediate answer.
Waiting for help
When you need to know how something works, you need to know now, not when the support desk re-opens on Monday.
Generic AI guesses
General-purpose AI tools don’t know your gym, invent answers when they’re unsure, and want your member data pasted into them.
Ask like you'd ask a colleague
Your 24x7 business companion
Alphie draws on the same tools you use, such as Risk IQ® and Business Analysis, so his answers match what you’d find yourself, just in seconds. Ask a follow-up and he keeps the context.
“Who is at risk of leaving?”“Who is on the 7pm SGPT?”“Whose trials end this week?”“How many leads did we get in March?”“How do I set up a new membership plan?”
59+
GymOS skill sets, built and tested
84%
of 18 months’ support tickets answered correctly, without human input
24x7
in the admin portal and the mobile app
Answers you can trust
AI with a purpose
Built on your live data
Alphie isn’t a bolt-on. His knowledge comes from your GymOS system, so he’s always up to date.
No guesswork
AI often fails because it tries to please. Alphie is designed to say when he doesn’t know, rather than make something up.
Knows premium gyms
As well as the whole GymOS knowledge base, he’s trained on how to run a successful premium training gym, based on Mind the Churn.
Your data stays yours
Sensitive business and member data is processed within GymOS. Only what’s needed to understand your question and format the answer goes to our private AI systems.
Respects permissions
Alphie is available to your whole team, but follows each person’s permission level. Employees can only access information through Alphie that they already can elsewhere.
World-class models
Built on leading Anthropic, OpenAI, and Azure AI models, with the right tool chosen for each job.
Not just talk, but action
Your first draft, in moments
Give Alphie the outline of a promotion and he’ll draft the campaign, form and landing page. He’ll write the starting point for your newsletters, or a blog article with images, ready for you to refine and send.
Your personal approach is what makes a premium gym unique. Alphie’s drafts are a head start, never a replacement for your own voice.
Practical, not just knowledgeable
The little things that make a difference
Speak your question
Talk to Alphie and GymOS converts it to text for you to check and send.
Copy or download
Copy an answer, or download the whole conversation as a PDF for later.
Big data as an XLSX
When a question returns a lot of data, Alphie hands it to you as a convenient Excel file.
Follow-up questions
Alphie keeps the context, so you can dig deeper without starting again.
Stronger by design
Alphie can only see what’s in GymOS. That’s why the all-in-one approach matters: run your gym on GymOS and Alphie sees the whole picture. Lean on third-party tools and those insights are lost.
Uploading data into AI is a dubious practice, and one of the things solved by using Ask Alphie™.
One source, one answer
Consistent answers, because they come from the same data your reports use and always up to date.
Constantly evolving
We review Alphie’s conversations and keep adding to his skills with every GymOS update. Alphie is not a one-hit feature.
Alphie works with the rest of GymOS
Know your numbers
Business Analysis & Risk IQ®
Alphie queries your metrics and risk alerts for you. Real-time responses to real-time data.
Win more members
Campaigns
Have Alphie draft a campaign, form and landing page. You review, tweak, and publish.
Konduo™
Call intelligence
Ask Alphie how to get the most from in-app calling, using GymOS Konduo™