Yesterday, we launched Konduo™ – Call intelligence for gyms in GymOS. This new feature provides in-app calling and a full workflow that solves the age-old problem of how your coaches communicate with your leads and members. I can see that a decent number of our clients have already activated the feature, and some have already […]
The call that never happened Somebody on your team rang a member on Tuesday. It was a good conversation. She agreed to come back in on Saturday, mentioned a shoulder that had been playing up, and asked whether she could move to a different membership. None of that exists anywhere. The call went out from […]
On September 21st, GymOS will be launching Ask Alphie – it’s new built-in AI assistant. More details will be announced closer to the launch date. Alphie is currently undergoing the final stages of testing for his first release, which covers 51 custom GymOS skill sets. Previous Next
I wrote Mind the Churn because most gyms do not close for want of a better training method. They close for want of the dull operational work every other business treats as the basic price of staying open. These are a selection of the field notes pulled from the book: the myths worth killing, the […]
The latest update to GymOS brings several new features, including a new way to manage Open Gym (and other “drop-in” sessions). It is accompanied by a corresponding mobile app update for both Android and iOS. Drop-in Sessions (Open Gym)Until now, Open Gym sessions in GymOS have been treated the same as regular sessions. Members would […]
Loading GymOS audio player… Who will it be? At FIBO Global Fitness over the last few days, that question has been quietly sitting in the background. Not just there, but across almost every vertical market right now. Because it’s coming. The moment where someone arrives with a product that promises everything… but has been hastily […]
In this webinar, Chris Windram, CEO of Quoox, demonstrates how GymOS can effectively manage member check-ins. No more administrative headaches, and no more members getting missed. https://vimeo.com/1184351365?share=copy&fl=sv&fe=ci If you’re operating a premium, small-group personal training gym, then it’s pretty much guaranteed that regular member check-ins are a cornerstone of your model. However, for many gyms, they […]
👉 A classic gym owner mistake: losing more… to avoid ‘wasting’ some. You would be amazed at how often we hear this at Quoox, and how many business owners voluntarily choose the path of continued pain. Continued wastage.Continued chaos.Continued member losses.Continued stress. When we posted this on LinkedIn, one guy replied: I would love to […]
When word got out about GymOS Site – our new built-in website builder – the reaction was polite… “Looks great 👏” “Congrats 🎉” But underneath? “Yeah… but how good can it actually be?” Fair question. So we decided to answer it properly. We handed GymOS to someone non-technical.No marketing background.No web design experience. Our bookkeeper, […]
Every gym seems to have a weekend “Run Club” these days. And fair enough… they’re a brilliant way to get out into the community, meet new people, and attract fresh leads. But here’s the thing… Most gyms are barely scratching the surface of what a Run Club can actually do for their business. With just […]